Forum Replies Created
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April 22, 2024 at 2:43 pm in reply to: What hardware savings do you expect to uncover with your ITAM program? #58016
Matthew Lepree
ParticipantWe have negotiated some significant cost reductions compared to last year, which we can see in the invoicing, but we do not have the reporting available yet to quantify an actual percentage.
April 22, 2024 at 2:14 pm in reply to: What software savings do you expect to uncover with your ITAM program? #58014Matthew Lepree
ParticipantWe do not know yet, we are still in the process of establishing a more reliable and definitive software asset management program. This aspect of ITAM has been neglected by our organization for quite a while, and we have hired a dedicated Software Asset Manager and a Contract Specialist to assist us with this.
Matthew Lepree
ParticipantTracking all of our IT assets throughout their entire lifecycle, while maintaining efficiency, accuracy, accountability and great customer service.
April 22, 2024 at 2:07 pm in reply to: Name individuals in your organization who are not ITAM customers. #58012Matthew Lepree
ParticipantBeing that ITAM includes software, nearly all of our employees are to a certain extent ITAM customers.
Matthew Lepree
ParticipantI think it is hard to specify which three would/could be a foundation, they are all so interdependent to a successful program.
April 19, 2024 at 5:53 pm in reply to: Create a RACI chart that includes individuals already involved or who will be involved in your ITAM program. #57953Matthew Lepree
ParticipantWe have already been working on that internally, it is not yet completed. There has been a lot of debate over who is really accountable vs responsible.
April 19, 2024 at 5:51 pm in reply to: What steps do you take to network with other individuals in the profession? #57952Matthew Lepree
ParticipantIn most of my interaction in the IAITAM webinars, I am actually learning quite a lot just by listening to the more experienced members.
April 19, 2024 at 5:50 pm in reply to: If your organization took the ITAM360 Assessment, what rating do you expect it would get for each KPA? #57951Matthew Lepree
ParticipantAcquisition-3
Asset ID-3
Communication & Education-2
Compliance-3
Disposal-2
Documentation-2
Financial-2
Legislation-3
Policy-2
Program-2
Project-2
Vendor-3April 19, 2024 at 5:40 pm in reply to: Being an IAITAM member demonstrates a commitment to growing the ITAM profession. In what ways will you personally contribute to the industry? #57950Matthew Lepree
ParticipantI have tried to bring better organization and accountability into both our inventory and disposal processes, as well as working closely with our Help Desk/Technical Services Team to make sure we are all on the same page and can be proactive to their needs, rather than reactive.
April 19, 2024 at 5:37 pm in reply to: How do your standards align with IAITAM’s high standards for the profession? #57949Matthew Lepree
ParticipantWe are still in the infancy stages, we do have some policies/procedures in place, but we need to bring more automation into our workflow. We are much better off than we were a year ago, but we still have a lot of room for growth and more efficient processes.
April 19, 2024 at 1:28 pm in reply to: Which IAITAM certification would you like to earn after CAMP? #57941Matthew Lepree
ParticipantI have already certified in CHAMP, I think either CITAD or CITAM would probably be next for me.
Matthew Lepree
ParticipantI cannot think of any additional KPAs that are not already documented in this list, it is pretty comprehensive.
April 19, 2024 at 1:24 pm in reply to: Has your organization ever been audited? If yes, describe how it went. #57938Matthew Lepree
ParticipantYes, my understanding is that it went fairly well. We had some things to clean up, and it gave us the opportunity to update and refine our processes.
Matthew Lepree
ParticipantThey only state our organization’s name, with a unique identifying number that, in conjunction with the asset’s manufacturer serial number, allow us to track assets throughout their lifecycle.
April 19, 2024 at 1:20 pm in reply to: Discuss how much you know and understand about your organization’s finances. #57936Matthew Lepree
ParticipantWe are only exposed to/involved with our ITAM budget. We are a government entity, so investing in IT inventory has to be monitored very closely. Generally we are periodically updated as to where we are in spending vs the fiscal year budget, so we receive the go-ahead from administrators/upper management as to when we can make more purchases.
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