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Legislations I am familiar with that will likely affect our ITAM program are Sarbanes-Oxley, SEC regulation 240.17a-4 and Title 17.
The educational events I will attend to improve my ITAM skills are CAMP (currently), I am signed up for CSAM and will also soon be signed up for CHAMP. I hope to also attend an IAITAM conference, which my supervisor and teammate just returned from the Las Vegas conference. I will take advantage of the ITAK, Gray Papers, and IPBL. With my membership I also hope to use IMUG and Wednesday Webinars.
Both communication and education are important, however I would say that communication is more important. In order to educate someone, the educator must communicate well.
The KPA I would focus on first is Project Management. This is because the Project Management Process supports all other KPAs by implementing a disciplined approached to managing projects that implement the improvements to the ITAM program.
The most important policy for an ITAM program would be the Response to External Audit Requests. Who have performed poorly on our last FEW external audits and have had way too much money paid out in fines, however our policies have not been adjusted to avoid the loss of funds in the future so it will probably continue to happen over and over again
The consequences would not be up to me or probably the Department of the policies are not followed. Ultimately the union would get involved, along with the department director and HR, and consequences would be figured out at that point and most likely will not be uniform for the same infraction committed by different people.
There are many processes in my organization that could be simplified, since I work for the government.
The ways that our office culture will affect how I communicate are by effectively utilizing a team approach to gather feedback. We will then analyze and research to make sure the policy aligns with organization culture and if it’s enforceable. We will gather support and approval from executive management and then enforce the policy. As a team we will review the policy at regular intervals.
The first policy I will create and enforce in our ITAM program is an Internal Audit Policy to allow us to be better prepared four outside audits and hopefully save on money by avoiding large fines.
The other key stakeholders that are present in our organization or the Director, City Manager and City Council.
The negotiation skills I will have to use to convince the executives are preparation, timing, approach, persuasions, and adaptability.
The roles and responsibilities I currently have in our ITAM program are the Documentation Manager and Finance Manager. These roles may change in the future, but as for now I will be responsible for updates to the documentation repository and for accurate invoice processing/reconciliation, and POs and requisitions.
The Is Map should focus on the current state of our ITAM program and it should help identify the strengths and weaknesses so we can pinpoint areas that are in need of improvement.
The Should Map will focus on what the FUTURE ITAM program will be and will identify goals, and functional/efficient standard operating procedures.
