Zach Downey

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May 23, 2024 at 6:37 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #59796

Zach Downey
Participant

Learning and communication

Creating boundaries

Learn IAITAM practices

Lack of support

May 23, 2024 at 6:35 pm in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #59795

Zach Downey
Participant

Strong collaboration between employees

Timeline

Standardization and process improvement

Audit risks to mitigate

May 23, 2024 at 6:34 pm in reply to: Describe a time when there was a miscommunication and explain how you handled it. #59794

Zach Downey
Participant

I sat down with the user and got their perspective and then worked with them to be on the same page.

May 23, 2024 at 6:33 pm in reply to: Add another step to the SPUR communication model. #59793

Zach Downey
Participant

Validate the steps

May 23, 2024 at 5:53 pm in reply to: What is your best leadership advice? #59792

Zach Downey
Participant

Listen to other ideas and dynamically implement.

May 23, 2024 at 5:52 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #59791

Zach Downey
Participant

Body language

May 23, 2024 at 5:33 pm in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #59790

Zach Downey
Participant

We have a template built into our ticketing system.

May 23, 2024 at 5:33 pm in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #59789

Zach Downey
Participant

Discerns between a required purchase and an unnecessary purchase.

May 23, 2024 at 5:32 pm in reply to: How will you explain the various job titles to the Human Resources Department? #59788

Zach Downey
Participant

Outline job duties that align with the KPAs.

May 23, 2024 at 5:19 pm in reply to: Do your roles match your job title(s)? #59787

Zach Downey
Participant

Yes

May 23, 2024 at 5:19 pm in reply to: Do you or will you have personnel lined up to support the management roles? #59786

Zach Downey
Participant

We have some roles in place.

May 23, 2024 at 5:18 pm in reply to: How can your organization help the environment when it comes to IT assets? #59785

Zach Downey
Participant

Maximizing the use of an asset before disposal and making sure disposal process is environmentally friendly.

May 23, 2024 at 4:21 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #59773

Zach Downey
Participant

Yes.

May 23, 2024 at 4:20 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #59771

Zach Downey
Participant

10% from mobile lines not in use.

May 23, 2024 at 4:15 pm in reply to: What hardware savings do you expect to uncover with your ITAM program? #59770

Zach Downey
Participant

Implement lifecycle replacements preemptively to ensure in warranty devices for more efficient fixes and more reliable devices.
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