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April 6, 2024 at 12:59 pm in reply to: What non-verbals are you using right now as you read these discussion questions? #57018Heather WaiderParticipant
Written communication. Body language or posture.
April 6, 2024 at 12:31 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #57017Heather WaiderParticipantStrengths =
* Kind & approachable.
* Trustworthy.
Weaknesses =
* Easily side tracked.
* Lack of confidence
Opportunities =
* Self promote / be positive
* Socialize/Network
* Exercise
Threats =
* Criticism (constructive or malicious)
* Over scheduling or time mismanagementApril 6, 2024 at 12:29 pm in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #57016Heather WaiderParticipantStrengths =
* Customer service/trust
* Stockroom organization and cleanliness
* Disposal Management
Weaknesses =
* Lack of COM&EDU creates more support requests.
* Slow ACQ
* Local IT Asset Database is obsolete and does not support current business initiatives
Opportunities =
* Promote Existing Policy by better utilizing and promote Org’s nationwide Help Desk team and support portal.
Threats =
* PRG…Lack of consequences when policies are not followed.
* PRJ…Walk-ups, instant messaging, 911 requests
* FIN and Compliance directives tend to be lengthy and time consuming processes
* IT resource consolidation efforts may potentially leave a void in staff.April 6, 2024 at 12:23 pm in reply to: Describe a time when there was a miscommunication and explain how you handled it. #57015Heather WaiderParticipantIt was brought to the team’s attention that a printed “How to” doc on using conference room equipment was missing a step. We identified the missing step and edited the document to include that step…taking care to keep the information simplified and easy to follow. Redistributed the information.
Heather WaiderParticipantRepeat. Continuous communication with current/updated information is key to building employee confidence and trust in the program.
Heather WaiderParticipantPolicy should apply to everyone, not just specific groups. Inconsistent messaging leads to mistrust and a breakdown confidence in the program.
April 6, 2024 at 12:19 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #57012Heather WaiderParticipantVisual. Using photographs, charts or sketches to relay information can help to consume ideas.
April 5, 2024 at 2:27 am in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #56952Heather WaiderParticipantNo
April 5, 2024 at 2:26 am in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #56951Heather WaiderParticipantAcquisition managers provide the gateway through which assets are justified, sourced, financed, acquired, deployed, disposed and documented.
April 5, 2024 at 1:28 am in reply to: How will you explain the various job titles to the Human Resources Department? #56950Heather WaiderParticipantI would prepare job titles that show a career path and provide the tasks involved. I would describe how clear jobs titles will help the organization by clearing up confusion about what we do.
Heather WaiderParticipantNo, our titles do not match our roles and tends to cause confusion.
April 5, 2024 at 12:37 am in reply to: Do you or will you have personnel lined up to support the management roles? #56948Heather WaiderParticipantNo, we are currently a two person team sharing these responsibilities.
April 5, 2024 at 12:29 am in reply to: How can your organization help the environment when it comes to IT assets? #56947Heather WaiderParticipantBuying quality products that meet end user needs.
Not overbuying.
Redeploy/Reuse.
Properly dispose/destroy assets from a verified vendor.March 3, 2024 at 12:46 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #54185Heather WaiderParticipantYes, we coordinate regular disposal collections.
March 3, 2024 at 12:44 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #54184Heather WaiderParticipantI think we will find some significant savings in this area. I believe we have unused devices with active service plans. Looking forward to learning new ideas to help us manage our mobile.
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