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March 26, 2024 at 1:27 pm in reply to: What non-verbals are you using right now as you read these discussion questions? #56290
Kenneth Simmons
ParticipantVisual non verbals
March 26, 2024 at 1:02 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #56286Kenneth Simmons
ParticipantStrengths – Communication and people skills, hard worker, very organized
Weaknesses – Have a hard time saying no sometimes
Opportunity- Certification and more exposure to best practices to the role
Threat- Change in environment at workMarch 26, 2024 at 1:00 pm in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #56285Kenneth Simmons
ParticipantTHisd one hit home immediately and I had to use the same one.
strength – acquisition
weakness – policies and procedures as we need to improve here.
opportunity – SAM tool and using it
threat – we need to establish a management of knowledge in case someone leavesMarch 26, 2024 at 12:59 pm in reply to: Describe a time when there was a miscommunication and explain how you handled it. #56284Kenneth Simmons
ParticipantMiscommunication can come many ways. My experience it comes alot with the misunderstanding of our policies so being precise and detailed with the customer on the standards usually handles the miscommunication they received.
Kenneth Simmons
ParticipantValidation or Testing process.
Kenneth Simmons
ParticipantNever assume you always know everything. Surround your self with people who you trust to provide honest feedback and be a good listener as well.
March 26, 2024 at 12:54 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #56281Kenneth Simmons
ParticipantBody Language or facial expressions can be a big one.
March 26, 2024 at 12:04 pm in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #56280Kenneth Simmons
ParticipantAbsolutely!
March 26, 2024 at 12:02 pm in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #56279Kenneth Simmons
ParticipantThe Acquisiton Manager has an important role in ITAM and acts as a gatekeeper in a way that he selects criteria, reviews and approves or denies requests by weighing in options. they also work with different teams to identfy standard and non-standard requests. Also have an important role of negotiating contracts. This is seomthing I do alot within my role.
March 26, 2024 at 12:01 pm in reply to: How will you explain the various job titles to the Human Resources Department? #56278Kenneth Simmons
ParticipantThat is above my role and not something I would be doing.
Kenneth Simmons
ParticipantYes and no. Job duties and vastly more than my title.
March 26, 2024 at 11:58 am in reply to: Do you or will you have personnel lined up to support the management roles? #56276Kenneth Simmons
ParticipantYes but it is ever evolving as always.
March 26, 2024 at 11:56 am in reply to: How can your organization help the environment when it comes to IT assets? #56275Kenneth Simmons
ParticipantWe utilize ITAD for our asset disposal ensuring it is disposed in good practices.
March 26, 2024 at 11:35 am in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #56272Kenneth Simmons
ParticipantYes we do as I assisted in acquiring the new vendor for this.
March 26, 2024 at 11:35 am in reply to: What mobile savings do you expect to uncover with your ITAM program? #56271Kenneth Simmons
ParticipantNot involved in this process but believe we could save about 10%
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