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April 25, 2024 at 2:07 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #58461Erik LuhmerParticipant
strength: Learning and knowledge of asset management
weakness: responsibility scope creep
opportunity: embracing automation of processes and ITAM/SAM program functions
threat: Keeping up with an every-changing ITAM landscapeApril 25, 2024 at 2:04 pm in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #58460Erik LuhmerParticipantSAM consultancy. Does not apply.
April 25, 2024 at 2:00 pm in reply to: Describe a time when there was a miscommunication and explain how you handled it. #58459Erik LuhmerParticipantI acknowledged the problem and its root causes and then worked through it with my team to clearly communicate the solution.
Erik LuhmerParticipantFeedback
Erik LuhmerParticipantOff the top of my head…Open communication, surround yourself with capable independent people who are leaders in their skill sets and may be smarter than you, do not be concerned with who gets credit, focus on being problem solvers and innovators.
April 25, 2024 at 1:54 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #58456Erik LuhmerParticipantNot sure. I think they were all covered.
April 22, 2024 at 2:55 pm in reply to: How can your organization help the environment when it comes to IT assets? #58019Erik LuhmerParticipantMaximizing the useful life of an asset, harvesting/repurposing reusable components, and ensuring proper recycling, scrapping, disposal of assets
April 17, 2024 at 2:49 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #57846Erik LuhmerParticipantYes we do. In other organizations I have worked for I was responsible for creating, implementing, and maintaining asset disposal programs.
April 17, 2024 at 2:47 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #57845Erik LuhmerParticipantNot involved with mobile assets. SAM only.
April 17, 2024 at 2:47 pm in reply to: What hardware savings do you expect to uncover with your ITAM program? #57844Erik LuhmerParticipantI am not involved with HAM at this time. Strictly on the SAM consultancy side of the house.
April 17, 2024 at 2:46 pm in reply to: What software savings do you expect to uncover with your ITAM program? #57843Erik LuhmerParticipantLooking for 10% minimum as well as resolving any issues with version control and legacy SW
Erik LuhmerParticipantOptimize acquisition, ingestion, and use of assets from cradle to grave and all associated processes.
April 17, 2024 at 2:41 pm in reply to: Name individuals in your organization who are not ITAM customers. #57840Erik LuhmerParticipantEveryone in our organization is an ITAM customer
Erik LuhmerParticipantYes, those are the key building blocks of a successful ITAM program. I believe everything flows out from these three KPAs
April 16, 2024 at 1:07 pm in reply to: Create a RACI chart that includes individuals already involved or who will be involved in your ITAM program. #57758Erik LuhmerParticipantLegal, Finance, Procurement, Security, Commercial/Vendor management, Change Management, Configuration Management, SAM/HAM Asset Management, Application Packaging, Service Desk, DevOps, Project Management.
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