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April 23, 2024 at 2:54 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #58120
Matthew Lepree
ParticipantStrength: very organized, detail-oriented and thorough
Weakness: coming form a different occupational field, I am still learning the more technical aspects and language of IT Asset Management
Opportunity: to continue to grow, gain more knowledge and become better in my role
Threat: new administrators coming and making changes just for the sake of changeApril 23, 2024 at 2:49 pm in reply to: Perform a SWOT analysis on yourself. What are your strengths, weaknesses, etc.? #58117Matthew Lepree
ParticipantStrength: very organized, detail-oriented and thorough
Weakness: coming from a different occupational field, I am still learning a lot of the more technical IT aspects and language
Opportunity: to continue to learn and grow and become even better in my role
Threat: new administrators coming in and making changes just for the sake of change-
This reply was modified 4 months, 1 week ago by
Matthew Lepree.
April 23, 2024 at 2:45 pm in reply to: Create a SWOT analysis of your current or anticipated ITAM program. #58116Matthew Lepree
ParticipantStrength: Quality people in our organization laying the foundation for the future of the program.
Weakness: Our inventory information needs to be validated and cleaned up, as a lot of old information was imported into our system when we switched tools.
Opportunities: As we continue to communicate our standards to our customers, hopefully we can increase productivity, accuracy and response times.
Threat: There is always the threat of someone using their p-card to purchase a non-standard, unapproved item and plugging it into our system. This is why we are trying to communicate as best we can what our standards are and why.April 23, 2024 at 2:40 pm in reply to: Describe a time when there was a miscommunication and explain how you handled it. #58114Matthew Lepree
ParticipantA department was expecting us to order a non-standard cellular item which should have been handled through our administrative team. We ended up having a Teams meeting with all parties to explain why their request needed to be handled differently.
Matthew Lepree
ParticipantValidate
Matthew Lepree
ParticipantListen to your employees and encourage them to express themselves, especially ideas they may have.
April 23, 2024 at 2:07 pm in reply to: Think of another form of communication that isn’t mentioned in the chapter. #58108Matthew Lepree
ParticipantBody language and facial expressions can often help determine if a person is receptive to what is being said.
April 23, 2024 at 12:45 pm in reply to: Do you have templates for paperwork such as a Request for Quote or Request for Proposal? #58097Matthew Lepree
ParticipantYes, we have many templates to standardize these requests, as well as for job processes and email correspondence.
April 23, 2024 at 12:43 pm in reply to: Discuss how the Acquisition Manager acts as a gatekeeper. #58096Matthew Lepree
ParticipantThe Acquisition Manager in our organization has to request approval from administrators for all standard and non-standard purchases in our organization. In some cases, ITAM will make the purchases using IT funds. In other cases, the individual departments must provide their own funding source, especially for non-standard items.
April 23, 2024 at 12:41 pm in reply to: How will you explain the various job titles to the Human Resources Department? #58095Matthew Lepree
ParticipantThat would be difficult because we have many employees with the same job titles with varying responsibilities and roles.
Matthew Lepree
ParticipantI would say not really
April 23, 2024 at 12:37 pm in reply to: Do you or will you have personnel lined up to support the management roles? #58093Matthew Lepree
ParticipantWe do, but we also hire external candidates frequently due to their diverse knowledge and experiences.
April 23, 2024 at 12:36 pm in reply to: How can your organization help the environment when it comes to IT assets? #58092Matthew Lepree
ParticipantBy ensuring that end-of-lifecycle items are disposed of appropriately, and by standardizing assets to reduce waste.
April 22, 2024 at 2:47 pm in reply to: Does your organization already have asset disposal? If not, what’s one thing you can do when you return to encourage that? #58018Matthew Lepree
ParticipantYes, asset disposal is handled through ITAM.
April 22, 2024 at 2:45 pm in reply to: What mobile savings do you expect to uncover with your ITAM program? #58017Matthew Lepree
ParticipantActually, our organization does not track mobile devices through ITAM. That is handled through our upper-level IT administration team.
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This reply was modified 4 months, 1 week ago by
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