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Strengths: Asks questions to improve understanding and see all angles
Weakness: Hard to say no to accepting more work
Opportunities: Improve confidence in answers
Threat: Lack of opportunities; failure.Strengths: Processes and procedures
Weaknesses: Backlog of lifecycle tasks
Opportunities: Improve automation for efficiency
Threats: Knowledge Management transfer and organizationConflicts amongst peers is always a sensitive subject; however, one that is inevitable to happen to foster growth amongst the organization and team. Whenever miscommunication happens, I make sure to take the time to understand both sides of issue, relay the intention, and then make it a point to get both parties in the room to explain. Not only an explanation is warranted, but having a plan for moving forward that can be implemented to avoid such a miscommunication from happening again.
Feedback. I believe feedback is important with any process that’s being implemented. It gives the opportunity to revise and improve.
The chapter does mention electronic communications; however, I thought it worth mentioning that most of the time people may automatically think DMs using popular communication apps or e-mails. A form of communication that our team uses on a regular basis are project management platforms (i.e. JIRA, Asana, etc). This helps us align on initiatives and projects that are currently in flight and allows us to set the precedence of things in upcoming things in the pipeline.
Acquisition Manager’s act as a gatekeeper by facilitating strategic choices as it relates to procurement, redeploys licenses, is conscious about budgetary savings, and reduces the risk of compliance problems.
We’re always finding ways to get the resources we need; however, adding job titles specific to Assets is a process in itself. Usually, these kinds of discussions are had amongst leaders in leadership meetings.
Yes, we have personnel lined up to support the management roles and these responsibilities are actually already filled and currently acting as an advocate to our ITAM initiatives.
There are several things that we’re constantly keeping in mind as it comes to helping the environment when it comes to IT Assets. Everything from bulk ordering to be a bit more conservative on frequency of shipments, to the redeployment of assets that are still within our tech specs to prevent more devices from being ordered, to ensuring that our disposal partners adhere to a strict environmental impact study when physically destroying laptops or the recycling of parts is always considered.
Yes, our organization currently has a system in place for asset disposal; however, different office locations in other parts of the world are a bit more challenging to set up than others. Upon returning, I would hope I can leverage information learned from how others are handling asset disposal to further shore up current processes. Unfortunately, one of the challenges we’re facing are the lack of resources to dedicate to refining and improving the process.
